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Local vs. National Alarm Companies

What to compare before you sign a security contract.

National alarm brands advertise everywhere, but the company that installs and services your system matters just as much as the logo on the panel. Here are the questions worth asking any company, local or national.

Questions to ask before you sign

How long is the contract?

Some companies require multi-year agreements, especially when equipment is financed. Ask for the term in writing and what happens if you move or cancel early. At Boyd, cellular monitoring starts at $35/month with a 12-month agreement and autopay.

Who owns the equipment?

With some companies the equipment stays theirs. Boyd customers own their equipment.

Who will install and service my system?

Ask whether installers are employees or subcontractors, and how quickly they can get someone to your home. Boyd's team is local, based in Norman.

Who answers when I call?

Find out whether you'll reach a local office or a national call center. Call Boyd and you'll talk to our Norman team.

Is the monitoring UL-listed?

UL-listed monitoring centers meet strict standards for staffing, backup power and response. Boyd provides UL-listed, 24/7 professional monitoring.

What do service visits cost?

Ask whether service is included or billed separately. At Boyd, service isn't part of the monthly fee: you pay for service when you need it, and optional service plans are available.

Why Norman chooses Boyd

Family Owned Since 1982

More than 44 years protecting Norman and the OKC metro.

4.9 Stars on Google

From 100 customer reviews. Read them →

Readers' Choice 2026

Voted Best Home Security Company by Norman Transcript readers.

Cellular monitoring starting at
$35/mo
12-month agreement required, with autopay. UL-listed, 24/7 professional monitoring.

Speak With a Local Specialist

Family owned since 1982. Based in Norman, serving the OKC metro.